Voix Sans Logo

Privacy Policy

Last updated: 19 August 2025

 

Voix Sans Frontières (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website https://voix-sansfrontieres.com, make donations, or participate in our activities.

1. Who We Are

Voix Sans Frontières is a humanitarian non-profit association registered in France (RNA: W603008146). Our mission is to provide aid to children and animals in conflict zones.

Contact Information:

2. Information We Collect

We may collect the following types of personal data:

Identity and Contact Data:

Name, email address, phone number, mailing address.

Donation Data:

Payment details (processed securely by third-party payment providers, we do not store full card information).

Communications:

Messages you send to us, including inquiries or subscription to newsletters.

Website Usage Data:

IP address, browser type, and pages visited (via cookies or analytics tools).

3. How We Use Your Data

We use your information to:

  • Process and acknowledge donations.
  • Send receipts and required legal/financial records.
  • Communicate with you about our projects, events, and updates (only if you opt-in).
  • Improve our website and fundraising efforts.
  • Comply with legal obligations (such as tax and accounting requirements).

4. Legal Basis for Processing

We process personal data based on:

  • Consent – when you sign up for newsletters or agree to cookies.
  • Contractual necessity – when processing donations.
  • Legal obligations – for financial/tax reporting.
  • Legitimate interests – to improve our services and engage with supporters.

5. Data Sharing & Third Parties

We do not sell or rent your data. We may share limited data with:

  • Payment providers (e.g., Stripe, PayPal, or bank partners) to process donations.
  • Service providers (e.g., email marketing platforms, website hosting).
  • Legal authorities if required by law.
  • All partners are required to comply with GDPR and protect your information.

6. Data Storage & Security

  • Your personal data is stored securely within the EU or trusted providers.
  • We apply appropriate technical and organizational measures to protect your data against unauthorized access or misuse.
  • We retain personal data only as long as necessary for the purposes described above, unless longer retention is required by law.

7. Your Rights (GDPR)

As an individual in the EU, you have the right to:
  • Access your data.
  • Request correction or deletion.
  • Restrict or object to processing.
  • Withdraw consent at any time (e.g., unsubscribe from newsletters).
  • Data portability (receive a copy of your data in a structured format).
  • Lodge a complaint with the French data protection authority (CNIL).
  • To exercise these rights, contact us at lagandalain@gmail.com.

8. Cookies & Analytics

Our website may use cookies to improve functionality and analyze traffic. You can manage cookie preferences through your browser settings.

9. International Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place (such as EU Standard Contractual Clauses).

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the revision date at the top.